Although the CodeSnippits system is provided at no charge, we do feel it is important to support our products and services. Please review the following information, as it will usually solve most support issues. If you continue to have difficultly, please complete our Contact form and describe the nature of your difficulty.

CodeSnippits System Requirements

Windows XP
Windows 2000 Professional
Windows 2000 Server
Windows 2000 Advanced Server
Windows 2003 Web Server
Windows 2003 Enterprise Server
Microsoft .NET Framework 1.1.4322.573
Internet Information Server 5.0 or higher or other .NET compatible web server.

INITIAL SETUP

Review the included Readme.txt file which is distributed with the CodeSnippits zip file for complete setup instructions. If you are installing the CodeSnippits software within a subdirectory of a web site, be sure to establish the folder as an Application Directory within IIS. To do so, open the IIS manager on the server. Open the URL in the IIS manager, browser to the folder, right click and press Properties and Select the Application Settings > Create button. From there be sure to read the security information in the instructions.

SECURITY

The CodeSnippits system reads and writes the config.xml and snippits.xml files based upon updated CodeSnippits information. Additionally, all attached files to CodeSnippits are stored within the /files/ directory. For the CodeSnippits to properly function this folder must have "WRITE" permissions by the IUSER and IWAM IIS accounts. This can either be done in IIS or through Windows Explorer. To do so using Windows Explorer, right click on the "files" folder and select Properties. Under the Security Tab, add the IUSER and IWAM IIS accounts to the permissions and select "WRITE" for both.

If you are using Windows XP and do not see the Securities tab do the following :

run the command : gpedit.msc
you will see a window "Group Policy"
Open Local Computer Policy > Computer Configration > Windows Setting > Security Setting > Local Policies > Security Options
SET "Network access: Sharing and security model for local accounts" TO "Classic"

LicenseKey

The LicenseKey must be the first NodeElement within the config.xml file. Be sure to copy and paste it exactly as provided within your licensing email.

File size of attachments is limited

Open the Web.Config file and update the to be the maximum size of files to upload. The default setting is 10MB. Note : each MB is actually 1024. e.g. 20MB will be